Terms of Service

Last updated: 2025

1. Introduction

These Terms of Service (“Terms”) govern your use of the OneVPN service (“Service”, “We”, “Us”). By purchasing or using our Service, you agree to these Terms.

2. Description of the Service

OneVPN provides encrypted virtual private network (VPN) connections that allow users to:

• Protect their network traffic using encryption;
• Hide their IP address and replace it with the IP of our server;
• Bypass geographic and network restrictions where legally allowed;
• Access our VPN servers located in different regions around the world.

We do not provide access to illegal content, do not encourage unlawful activity, and do not guarantee access to any specific resource.

3. User Responsibilities

You agree NOT to use our Service for:

• Illegal activities under the laws of your country;
• Sending spam, phishing, malware;
• DDoS attacks or harmful network activity;
• Copyright infringement;
• Any activity violating the rights of others.

4. Service Availability

The Service is provided “as is”. We strive to maintain uptime and stable performance, but we do not guarantee uninterrupted access, specific speeds, or compatibility with all apps or websites.

5. Payment & Subscription

Payments are processed through trusted third-party providers. Subscriptions may renew automatically depending on the selected plan.

6. Data Collection

OneVPN does not log user traffic content or browsing history. The Service may collect minimal technical data necessary for operation (device type, connection timestamps, load balancing information). Details are provided in our Privacy Policy.

7. Limitations of Liability

OneVPN is not responsible for losses caused by:

• Incorrect use of the Service;
• Third-party software or websites;
• Force majeure or network failures outside our control.

8. Refunds

Refund rules are defined in our Refund Policy. Requests must be sent to the email indicated in that document.

9. Changes to Terms

We may update these Terms. Continued use of the Service means acceptance of updated Terms.

10. Contact

For any questions email us at: support@onevpn.shop